c9taya Terms and Conditions

These Terms and Conditions govern your use of the c9taya platform. By registering an account or using any part of our service, you confirm that you have read, understood, and agreed to everything set out below. Please take a few minutes to go through this page before you start playing.

Last Updated: 2025 Philippines Market 21+ Only

Important Notice Before You Continue

These Terms and Conditions apply to all users of the c9taya platform, including visitors, registered members, and anyone who accesses any part of the site. If you do not agree with any part of these terms, you must not use the platform. For questions about these terms, visit our FAQ page or review our Privacy Policy.

1. Eligibility

You must be at least 21 years of age to register and use c9taya. By creating an account, you confirm that you meet this age requirement and that you are legally permitted to participate in online gaming and sports betting activities under the laws applicable to you in the Philippines. c9taya reserves the right to request proof of age at any time and to suspend or close accounts where eligibility cannot be confirmed. It is your responsibility to ensure that using this platform is lawful in your jurisdiction before you register.

2. Account Registration

Each user is permitted to hold only one account on c9taya. When registering, you must provide accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. If you suspect that your account has been accessed without your authorisation, you must notify us immediately through the channels listed on our FAQ page. c9taya will not be liable for any loss resulting from unauthorised use of your account where you have failed to take reasonable steps to protect your credentials.

3. Deposits and Withdrawals

All financial transactions on c9taya are processed in Philippine pesos (PHP). You may only deposit funds using payment methods that are registered in your own name — third-party deposits are not permitted. Withdrawal requests are subject to identity verification and may require you to provide supporting documentation before funds are released. c9taya reserves the right to apply processing times and minimum or maximum transaction limits, details of which are available on the FAQ page. Any attempt to manipulate the payment system or exploit processing errors will result in immediate account suspension.

4. Betting Rules and Game Conduct

All bets placedon c9taya are final once confirmed. You are solely responsible for the bets you place, and it is your duty to ensure all details are correct before submitting. c9taya reserves the right to void any bet that is placed in error, that results from a technical fault, or that involves odds or outcomes that were published incorrectly due to a system error. Collusion, match-fixing, use of automated betting software, or any other form of fraudulent activity is strictly prohibited and will result in permanent account closure and forfeiture of any associated funds. All games and betting markets available on the platform are intended for entertainment purposes only, and outcomes are determined by the rules of each individual game or sport.

5. Bonuses and Promotions

From time to time, c9taya may offer bonuses, free bets, or promotional rewards to eligible players. All promotions are subject to specific terms that will be communicated at the time the offer is made, including any applicable wagering requirements, time limits, and eligible games or markets. Bonuses may not be transferred, exchanged for cash, or combined with other offers unless explicitly stated. c9taya reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Any attempt to abuse a promotional offer — including creating multiple accounts to claim the same bonus — will result in the cancellation of the bonus and may lead to account suspension.

6. Responsible Gaming

c9taya is committed to promoting responsible gaming among all Filipino players. We provide tools and resources to help you manage your gaming activity, including the ability to set limits on your deposits and playing time. If you feel that your gaming is becoming a problem, we strongly encourage you to visit our Responsible Gaming page, where you will find practical guidance and information on where to seek help. Players who are experiencing difficulties are encouraged to use the self-exclusion options available through their account settings. Gaming should always be an enjoyable form of entertainment — never a way to generate income or recover financial losses.

7. Intellectual Property

All content on the c9taya platform — including but not limited to logos, graphics, text, software, game interfaces, and page layouts — is the property of c9taya or its licensed content providers and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, modify, or create derivative works from any part of the platform without prior written permission. Your account grants you a limited, non-exclusive, non-transferable licence to access and use the platform for personal entertainment purposes only. Any unauthorised use of platform content may result in legal action.

8. Limitation of Liability

c9taya provides its platform on an "as available" basis and does not guarantee uninterrupted access at all times. We will not be liable for any loss or damage arising from service interruptions, technical faults, delays in processing, or events beyond our reasonable control. To the fullest extent permitted by applicable law, c9taya's total liability to any user in connection with their use of the platform shall not exceed the total amount deposited by that user in the 30 days preceding the event giving rise to the claim. Nothing in these terms limits liability for fraud, gross negligence, or any other matter that cannot be excluded by law.

9. Changes to These Terms

c9taya reserves the right to update or amend these Terms and Conditions at any time. When changes are made, the updated version will be published on this page with a revised effective date. Your continued use of the platform after any changes have been posted constitutes your acceptance of the updated terms. We encourage you to review this page periodically to stay informed of any updates. If you have questions about any changes, the FAQ page is the best place to start.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws applicable to online gaming operations serving the Philippines market. Any disputes arising from your use of the c9taya platform shall be subject to the exclusive jurisdiction of the relevant competent authority. By using the platform, you consent to this jurisdiction and waive any objection to proceedings being brought in such courts or forums. If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Quick Questions About These Terms

Plain-language answers to what Filipino players most often ask about our rules.

You must be at least 21 years old to register and use c9taya. This requirement applies to all users regardless of the type of activity — sports betting, slot games, or any other feature on the platform. We take age verification seriously and may request supporting documents at any point during your use of the platform. Accounts found to belong to underage users will be closed immediately and any funds held will be handled in accordance with applicable regulations. If you are unsure whether you meet the eligibility requirements, please review Section 1 of these Terms or visit our FAQ page for more information.

No — each person is permitted to hold only one account on c9taya. Creating multiple accounts, whether to claim additional bonuses or for any other reason, is a violation of these Terms and Conditions. If duplicate accounts are detected, all associated accounts may be suspended and any balances or winnings may be forfeited. If you have accidentally created more than one account, contact us through the details on the FAQ page as soon as possible so the situation can be resolved. Keeping a single account in good standing is the best way to ensure uninterrupted access to the platform.

c9taya takes responsible gaming seriously and provides resources to help players who feel their gaming activity is becoming a concern. You can visit our dedicated Responsible Gaming page for practical tools, self-assessment guidance, and information on external support organisations available in the Philippines. Account-level controls such as deposit limits and self-exclusion options are also available to help you stay in control. Gaming is meant to be enjoyable entertainment — if it stops feeling that way, please reach out for support. Our FAQ page also has additional guidance on how to access these tools.

Yes — c9taya may update these Terms and Conditions from time to time to reflect changes in our services, applicable regulations, or platform features. When updates are made, the revised version will be published on this page with an updated effective date. We recommend checking this page periodically so you are always aware of the current rules. Continuing to use the platform after an update has been posted means you accept the revised terms. If you have questions about a specific change, the FAQ page is a good starting point for clarification.

Ready to Get Started?

Now that you know the rules, create your free c9taya account and enjoy sports betting, slot games, and casino-style entertainment — all in PHP, all on mobile, built for Filipino players.